If you are a new customer, your first shipment consists of 30 Hubble lenses after we verify your contact lens prescription (just pay $1 for shipping/handling plus any applicable sales tax). After that, you'll receive deliveries of 60 lenses every 28 days, for $36. There will be a $3 shipping/handling charge for each delivery. Your card will be charged each time your lenses are shipped, and you can cancel at any time, up until we charge your card and ship your lenses.

Definitely. After you set up your subscription, you may change how frequently you receive shipments.

No, don't worry! Before you check out, we alert you that as part of your subscription we'll reach out to your doctor when your prescription is expiring to ensure it's still valid and accurate and that shipments to you may continue uninterrupted. But we'll check in with you before contacting your doctor to re-verify your prescription.

Hubble doesn't accept returns, but please don't let that stop you from getting in touch about any issue with your order! (Particularly if we made a mistake, which we work hard to avoid, but can happen every now and again.) Reach out by phone or email and we'll be more than happy to figure out a solution right away. :)

Your first paid order will be shipped 16 days after your initial two week order is placed, to ensure that you never run out. Please understand that we must verify your prescription before shipping the trial box, so we need to wait until your doctor's weekday hours

Oh no! Please get in touch with our team at help@hubblecontacts.com and we’ll be happy to help.

If your prescription changes (or even if you just entered it incorrectly), feel free to contact us and we'll change it. Also, please make sure to update your prescription before we send out your next order! Once your package is shipped, you’ll need to pay for a replacement box if you later find out you need a new prescription.

You may make changes to your subscription, such as altering the frequency of shipments, from your user profile. Or, if you need help, just contact our team at help@hubblecontacts.com.

Yes, of course - you're in control. You may cancel your subscription by calling us at 1-844-334-1640 between 9AM and 5PM EST, Monday through Friday, and 1PM and 5PM, Saturday, excluding federal holidays. California customers may also cancel their subscriptions via email at help@hubblecontacts.com.

We currently ship to the U.S., certain of its territories, including Puerto Rico, Guam, the U.S. Virgin Islands, and military APO/DPO/FPO addresses, as well as to Canada, the UK, Germany and the Netherlands.

For regular shipments, we use USPS Standard Economy Shipping, which normally takes between 5-10 business days. Shipments to areas outside the continental United States may take longer.

After the first box, we charge $3 for shipping and handling (plus any applicable sales tax) on each delivery.

Sorry - no. Once your order ships we are unable to modify the method by which it was sent.

We accept all major credit and debit cards. We also accept FSA or HSA payment (see below).

Like other online contact lens stores, we don’t deal with insurance providers directly, but you can use the receipt we’ll email to you after check-out when applying for reimbursement from your provider.

Contact us at help@hubblecontacts.com and we can send you an invoice for your insurance provider.

Yes! If your FSA or HSA card is affiliated with a major credit card, you can use it to make lens purchases.

So you know, we’re required to apply state and local sales tax to your Hubble subscription payments. The amount of the sales tax depends on your current ZIP code and Hubble subscription plan. You will see the added Sales Tax at checkout.

Yes, we can give you the name of a doctor in your area with whom you can make an appointment for a fitting and to obtain your prescription should you not currently have a valid Hubble contact lens prescription (we are expanding this group on an ongoing basis). If it is more convenient, we can assist you in booking the appointment.

Yes. Just like any visit to your doctor, you are responsible for the cost of your appointment. However, many of these doctors accept vision insurance (assuming you have appropriate coverage remaining). To be clear, these doctors do not receive any form of compensation from us and they will only prescribe Hubble contact lenses for you if they believe Hubble contact lenses are the most suitable for you. Please refer to this page for more information about the doctors in your area.

Yes, all orders require a valid prescription from a doctor, including your name; the date of prescription expiration; the prescriber's name; and, for the lenses themselves, power, base curve, manufacturer, diameter, and material. Your prescription must be tailored to Hubble’s lenses, which have a base curve of 8.6, a diameter of 14.2, are made of methafilcon A, and are manufactured by St. Shine Optical Co.

Yes, to order Hubble you need an up-to-date prescription for Hubble contact lenses (or identical lenses made by our manufacturing partner St. Shine and prescribed by your doctor under a different brand name). Hubble contact lenses have a base curve of 8.6, a diameter of 14.2, and are made of methafilcon A. If you do not have a valid prescription for Hubble contact lenses you can visit one of our optometrist partners or order other brands of contacts with our friends at ContactsCart!

It’s easy! When checking out, just indicate your power for each eye, select your doctor from our database, confirm the rest, and we’ll reach out to your doctor on your behalf to ensure we have the right information.

At this time, we unfortunately cannot honor prescriptions from doctors outside the US.

If your prescription changes (or even if you just entered it incorrectly), feel free to contact us and we'll change it. Also, please make sure to update your prescription before we send out your next order! Once your package is shipped, you’ll need to pay for a replacement box if you later find out you need a new prescription.

No, don't worry! Before you check out, we alert you that as part of your subscription we'll reach out to your doctor when your prescription is expiring to ensure it's still valid and accurate and that shipments to you may continue uninterrupted. But we'll check in with you before contacting your doctor to re-verify your prescription.

Our lenses are made by our partner, St. Shine, in their state-of-the art manufacturing facility in Taipei, Taiwan. You can learn more about our lenses here.

Our lenses are made of high-grade methafilcon-A hydrogel material with 55% water content, UV protection, and a thin edge.

Yes, our lenses have been FDA approved for sale in the US for more than 14 years.

Yes, all of our lenses have UV filters.

We currently offer lenses with powers ranging from -0.50 to -12.00 and +0.5 to +6.00.

The BC and DIA used for Hubble lenses are suitable for almost all people who wear contact lenses and have no or mild astigmatism (less than -1.00 cylinder). Most lenses from most manufacturers are only offered in one BC and DIA as well. But don't worry! This is why we verify your prescription with your doctor--to make sure we have the correct information.

At this point we are concentrating on selling daily lenses to individuals without astigmatism. We have found, however, that many patients with mild astigmatism (less than -1.00 cylinder) usually have positive experiences with our lenses. For patients with more significant astigmatism, we are planning to offer toric lenses for people with astigmatism soon. If you would like to be notified by email when we get them in, please enter your information here.

We currently do not but are working hard to get them in stock for you! If you would like to be notified by email when we get them in, please enter your information here. You'll be the first we reach out to!

We currently sell only daily lenses because we believe that wearing a new lens every day is the safest and most comfortable way to wear contacts. We are investigating selling longer-wear (bi-weekly and monthly) lenses, but will only sell these lenses if we find a product that meets the same high standards of safety and comfort that our daily lenses satisfy. Stay tuned!

We unfortunately do not carry colored contact lenses.

Yes, all patients with a valid prescription can wear Hubble daily lenses.

No! Hubble lenses are daily lenses, designed for individual use. Please do not attempt to wear them for more than one day.

Nope! We have 5 different box colors and we like to switch them up to make our shipments more colorful. But don’t worry - it’s the exact same high-quality lenses in each box.

For more information, see the Hubble Wearers Guide.

Check out our Hubble Fitting Guide to learn more about fitting patients in Hubble contacts.

Of course! Contact us for more information at doctor@hubblecontacts.com.